🔒 POPI Act Policy for DesignTech Training Academy
Effective Date: 01 May 2025
At DesignTech Training Academy, we value your privacy and take the protection of your personal information seriously. This POPI Act Policy outlines how we collect, use, store, and protect your personal data in compliance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).
1. Purpose of This Policy
This policy ensures that DesignTech Training Academy:
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Complies with POPIA and protects the rights of clients, students, staff, and visitors.
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Is open and transparent about how we store and process personal information.
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Safeguards personal data from risks including theft, loss, unauthorized access, or disclosure.
2. Information We Collect
We may collect and process the following types of personal information:
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Full name
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ID or passport number
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Contact details (email address, phone number)
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Physical and/or postal address
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Academic qualifications and training history
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Next of kin or emergency contacts
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Payment and banking details (when necessary)
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Any other information reasonably required to deliver educational and related services
3. How We Use Your Information
Your personal information is used to:
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Register and enroll you into courses or programs
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Communicate important academic and administrative information
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Issue certificates, results, and academic reports
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Provide support and respond to enquiries
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Comply with accreditation, auditing, and regulatory requirements
We will never sell your information to third parties.
4. Sharing of Personal Information
We may share your personal information only when:
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Required by law or a legal authority
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It’s necessary for academic or certification purposes (e.g., SETA, QCTO)
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It’s with a trusted service provider (e.g., payment gateways or SMS/email systems) under strict confidentiality agreements
5. How We Protect Your Information
We have implemented reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, or disclosure. These include:
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Secure website protocols (HTTPS)
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Encrypted storage where applicable
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Access controls and passwords
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Staff training on data privacy compliance
6. Your Rights Under POPIA
You have the right to:
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Access the personal information we hold about you
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Correct or update your personal information
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Withdraw consent (where processing is based on consent)
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Object to the processing of your data in certain circumstances
To exercise any of these rights, please email us at info@designtechacademy.co.za.
7. Retention of Records
We retain personal information only for as long as necessary to fulfill the purposes stated in this policy or to comply with legal and regulatory requirements.
8. Policy Updates
We reserve the right to amend this policy from time to time to remain aligned with legal or operational changes. The updated version will be published on our website.
9. Contact Information
If you have any questions or concerns about this policy or how we handle your personal information, please contact:
📧 Email: info@designtechacademy.co.za